/* 问题收集器 · 视觉系统
   方向：浅色 · 克制 · 卡片化（与「听涛会」既有浅蓝报告风一致）
   取舍：不引任何外网字体/CDN —— 微信内打开必须秒开、断网也能用
        中文用系统字体（PingFang / 鸿蒙 / MiSans / 微软雅黑 逐级回退） */
:root{
  --bg:#F5F8FF;
  --bg-2:#EAF1FF;
  --surface:#FFFFFF;
  --ink:#101828;
  --ink-2:#475467;
  --ink-3:#98A2B3;
  --line:#E4E9F2;
  --brand:#2B5CE6;
  --brand-d:#1B3FB0;
  --brand-l:#E8EFFF;
  --ok:#0E9F6E;
  --ok-l:#E6F6EF;
  --warn:#C77700;
  --warn-l:#FFF4E2;
  --info:#2B5CE6;
  --info-l:#E8EFFF;
  --danger:#D92D20;
  --r-lg:20px; --r-md:14px; --r-sm:10px;
  --sh:0 1px 2px rgba(16,24,40,.04), 0 8px 24px -12px rgba(16,24,40,.18);
  --sh-up:0 2px 4px rgba(16,24,40,.06), 0 18px 40px -18px rgba(27,63,176,.4);
}
*{box-sizing:border-box;-webkit-tap-highlight-color:transparent}
html,body{margin:0;padding:0}
body{
  font-family:-apple-system,BlinkMacSystemFont,"PingFang SC","HarmonyOS Sans SC","MiSans","Microsoft YaHei",sans-serif;
  color:var(--ink); font-size:15px; line-height:1.62;
  background:var(--bg);
  background-image:
    radial-gradient(1100px 520px at 8% -8%, #DCE7FF 0%, rgba(220,231,255,0) 62%),
    radial-gradient(760px 420px at 106% 4%, #E4F6FF 0%, rgba(228,246,255,0) 58%);
  background-attachment:fixed;
  min-height:100vh;
  -webkit-font-smoothing:antialiased;
}
body::before{
  content:""; position:fixed; inset:0; pointer-events:none; z-index:0; opacity:.5;
  background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='120' height='120'%3E%3Cfilter id='n'%3E%3CfeTurbulence type='fractalNoise' baseFrequency='.9' numOctaves='3'/%3E%3C/filter%3E%3Crect width='120' height='120' filter='url(%23n)' opacity='.035'/%3E%3C/svg%3E");
}
.wrap{position:relative;z-index:1;max-width:640px;margin:0 auto;padding:0 16px 96px}
a{color:var(--brand);text-decoration:none}
h1,h2,h3{margin:0;font-weight:700;letter-spacing:-.01em}
.num{font-variant-numeric:tabular-nums;font-feature-settings:"tnum"}

/* ---------- 头部 ---------- */
.hd{padding:26px 4px 14px}
.hd .brandline{display:flex;align-items:center;gap:9px;font-size:12.5px;color:var(--ink-3);letter-spacing:.06em;font-weight:600}
.dot{width:22px;height:22px;border-radius:8px;background:linear-gradient(140deg,var(--brand),#5B8BFF);box-shadow:0 6px 14px -6px rgba(43,92,230,.7);flex:none;position:relative}
.dot::after{content:"";position:absolute;inset:7px;border-radius:3px;background:#fff;opacity:.92}
.hd h1{font-size:25px;line-height:1.3;margin-top:9px}
.hd p{margin:7px 0 0;color:var(--ink-2);font-size:13.5px}
.tagline{display:inline-flex;align-items:center;gap:6px;margin-top:12px;padding:5px 11px;border-radius:999px;
  background:var(--brand-l);color:var(--brand-d);font-size:12px;font-weight:600}

/* ---------- 分段控件 ---------- */
.seg{display:flex;gap:4px;padding:4px;background:#E7EDFA;border-radius:14px;margin:18px 0 16px}
.seg button{flex:1;border:0;background:transparent;padding:10px 8px;border-radius:11px;font-size:14px;font-weight:600;
  color:var(--ink-2);cursor:pointer;font-family:inherit;transition:.18s;position:relative}
.seg button.on{background:#fff;color:var(--brand-d);box-shadow:0 2px 8px -2px rgba(16,24,40,.16)}
.seg button .bdg{position:absolute;top:5px;right:12px;min-width:17px;height:17px;line-height:17px;padding:0 4px;
  border-radius:9px;background:var(--danger);color:#fff;font-size:10.5px;font-weight:700}

/* ---------- 卡片 ---------- */
.card{background:var(--surface);border:1px solid var(--line);border-radius:var(--r-lg);box-shadow:var(--sh);padding:16px;margin-bottom:12px}
.card.tight{padding:14px}
.lbl{display:block;font-size:13px;font-weight:700;color:var(--ink-2);margin:0 0 8px}
.lbl .opt{font-weight:500;color:var(--ink-3);font-size:12px;margin-left:4px}
input[type=text],input[type=tel],textarea,select{
  width:100%;border:1.5px solid var(--line);border-radius:var(--r-md);padding:12px 13px;font-size:15px;
  font-family:inherit;color:var(--ink);background:#FBFCFE;transition:.16s;outline:none}
input:focus,textarea:focus{border-color:var(--brand);background:#fff;box-shadow:0 0 0 3px rgba(43,92,230,.12)}
textarea{min-height:104px;resize:vertical;line-height:1.6}
.row2{display:grid;grid-template-columns:1fr 1fr;gap:10px}

/* ---------- 类型选择 ---------- */
.chips{display:grid;grid-template-columns:repeat(4,1fr);gap:8px;margin-bottom:4px}
.chip{border:1.5px solid var(--line);background:#FBFCFE;border-radius:var(--r-md);padding:11px 4px 9px;text-align:center;
  cursor:pointer;transition:.16s;font-size:12px;color:var(--ink-2);font-weight:600}
.chip svg{display:block;margin:0 auto 5px;width:21px;height:21px;stroke:var(--ink-2);fill:none;stroke-width:1.8;
  stroke-linecap:round;stroke-linejoin:round;transition:.16s}
.chip.on{border-color:var(--brand);background:var(--brand-l);color:var(--brand-d)}
.chip.on svg{stroke:var(--brand)}
.chip:active{transform:scale(.97)}

/* ---------- 媒体网格 ---------- */
.grid{display:grid;grid-template-columns:repeat(4,1fr);gap:8px;margin-top:10px}
.tile{position:relative;padding-top:100%;border-radius:var(--r-sm);overflow:hidden;background:#EEF2FA;border:1px solid var(--line)}
.tile img,.tile video{position:absolute;inset:0;width:100%;height:100%;object-fit:cover}
.tile .kind{position:absolute;left:5px;bottom:5px;background:rgba(16,24,40,.72);color:#fff;font-size:10px;
  padding:2px 6px;border-radius:6px;font-weight:600}
.tile .del{position:absolute;right:4px;top:4px;width:22px;height:22px;border-radius:50%;border:0;cursor:pointer;
  background:rgba(16,24,40,.66);color:#fff;font-size:14px;line-height:20px;padding:0}
.addbtn{position:relative;padding-top:100%;border:1.5px dashed #C3D0E8;border-radius:var(--r-sm);
  background:#F7FAFF;cursor:pointer;transition:.16s}
.addbtn span{position:absolute;inset:0;display:flex;align-items:center;justify-content:center;font-size:24px;
  color:var(--brand);font-weight:300}
.addbtn:active{background:var(--brand-l)}

/* ---------- 录音机 ---------- */
.rec{border:1.5px solid var(--line);border-radius:var(--r-md);background:#FBFCFE;padding:13px;display:flex;
  align-items:center;gap:12px}
.recbtn{width:46px;height:46px;border-radius:50%;border:0;flex:none;cursor:pointer;display:flex;align-items:center;
  justify-content:center;background:var(--brand);box-shadow:0 6px 16px -8px rgba(43,92,230,.85);transition:.16s}
.recbtn svg{width:20px;height:20px;fill:#fff}
.recbtn.on{background:var(--danger);animation:pulse 1.4s infinite}
@keyframes pulse{0%{box-shadow:0 0 0 0 rgba(217,45,32,.5)}70%{box-shadow:0 0 0 14px rgba(217,45,32,0)}100%{box-shadow:0 0 0 0 rgba(217,45,32,0)}}
.recmain{flex:1;min-width:0}
.rectime{font-size:19px;font-weight:700;letter-spacing:.02em}
.rechint{font-size:12px;color:var(--ink-3);margin-top:1px}
.meter{height:5px;border-radius:3px;background:#E7EDFA;margin-top:7px;overflow:hidden}
.meter i{display:block;height:100%;width:0%;background:linear-gradient(90deg,var(--brand),#6FA0FF);transition:width .1s}

/* ---------- 按钮 ---------- */
.btn{width:100%;border:0;border-radius:var(--r-md);padding:15px;font-size:16px;font-weight:700;font-family:inherit;
  cursor:pointer;transition:.16s;letter-spacing:.01em}
.btn.primary{background:linear-gradient(135deg,var(--brand),#4173F0);color:#fff;box-shadow:var(--sh-up)}
.btn.primary:active{transform:translateY(1px);box-shadow:0 2px 6px rgba(27,63,176,.3)}
.btn.primary:disabled{background:#C3CCE0;box-shadow:none;cursor:not-allowed}
.btn.ghost{background:#fff;border:1.5px solid var(--line);color:var(--ink-2);padding:11px;font-size:14px}
.btn.sm{padding:8px 12px;font-size:13px;width:auto;border-radius:var(--r-sm)}
.btns{display:flex;gap:8px;flex-wrap:wrap}

/* ---------- 状态徽章 ---------- */
.st{display:inline-flex;align-items:center;gap:5px;padding:3px 9px;border-radius:999px;font-size:11.5px;font-weight:700}
.st::before{content:"";width:6px;height:6px;border-radius:50%;background:currentColor}
.st.pending{background:var(--warn-l);color:var(--warn)}
.st.processing{background:var(--info-l);color:var(--info)}
.st.done{background:var(--ok-l);color:var(--ok)}

/* ---------- 我的记录 ---------- */
.item{background:#fff;border:1px solid var(--line);border-radius:var(--r-md);padding:14px;margin-bottom:10px;
  box-shadow:var(--sh);cursor:pointer;transition:.16s;position:relative}
.item:active{transform:scale(.995);border-color:#CBD8F2}
.item .top{display:flex;align-items:center;gap:8px;margin-bottom:6px}
.item .top .code{margin-left:auto;font-size:11.5px;color:var(--ink-3);font-weight:600}
.item h3{font-size:15px;line-height:1.45;font-weight:700}
.item .txt{color:var(--ink-2);font-size:13px;margin-top:4px;display:-webkit-box;-webkit-line-clamp:2;
  -webkit-box-orient:vertical;overflow:hidden}
.item .foot{display:flex;align-items:center;gap:10px;margin-top:9px;font-size:11.5px;color:var(--ink-3);flex-wrap:wrap}
.item .unread{background:var(--danger);color:#fff;border-radius:999px;padding:1px 7px;font-weight:700;font-size:11px}
.thumbstrip{display:flex;gap:6px;margin-top:8px}
.thumbstrip img,.thumbstrip .ph{width:44px;height:44px;border-radius:8px;object-fit:cover;background:#EEF2FA;border:1px solid var(--line)}
.empty{text-align:center;padding:52px 20px;color:var(--ink-3)}
.empty .ico{width:64px;height:64px;margin:0 auto 14px;border-radius:20px;background:#fff;border:1px solid var(--line);
  display:flex;align-items:center;justify-content:center;box-shadow:var(--sh)}
.empty .ico svg{width:28px;height:28px;stroke:var(--ink-3);fill:none;stroke-width:1.6;stroke-linecap:round}
.empty .t{font-weight:700;color:var(--ink-2);font-size:15px}
.empty .s{font-size:13px;margin-top:4px}

/* ---------- 详情 / 时间线 ---------- */
.sheet{position:fixed;inset:0;z-index:60;background:rgba(16,24,40,.42);backdrop-filter:blur(3px);
  display:none;align-items:flex-end;justify-content:center}
.sheet.on{display:flex}
.panel{background:var(--bg);width:100%;max-width:640px;max-height:92vh;border-radius:24px 24px 0 0;overflow:hidden;
  display:flex;flex-direction:column;animation:up .26s cubic-bezier(.2,.7,.3,1)}
@keyframes up{from{transform:translateY(28px);opacity:.6}to{transform:none;opacity:1}}
.panel .bar{display:flex;align-items:center;gap:10px;padding:15px 16px 11px;background:#fff;border-bottom:1px solid var(--line)}
.panel .bar h3{font-size:16px;flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.x{border:0;background:#F1F4FB;width:30px;height:30px;border-radius:50%;font-size:17px;color:var(--ink-2);cursor:pointer;flex:none}
.panel .body{overflow-y:auto;padding:14px 16px 20px;-webkit-overflow-scrolling:touch}
.panel .sendbar{padding:10px 14px calc(10px + env(safe-area-inset-bottom));background:#fff;border-top:1px solid var(--line);display:flex;gap:8px}
.panel .sendbar input{flex:1}

.tl{position:relative;padding-left:0;margin-top:6px}
.m{margin-bottom:12px;display:flex;flex-direction:column}
.m .who{font-size:11.5px;color:var(--ink-3);font-weight:600;margin-bottom:4px;display:flex;gap:7px;align-items:center}
.m .bub{background:#fff;border:1px solid var(--line);border-radius:4px 14px 14px 14px;padding:11px 13px;font-size:14.5px;
  box-shadow:var(--sh);white-space:pre-wrap;word-break:break-word}
.m.me{align-items:flex-end}
.m.me .bub{background:var(--brand);color:#fff;border-color:var(--brand);border-radius:14px 4px 14px 14px}
.m.me .who{justify-content:flex-end}
.m.admin .bub{background:#F0FDF7;border-color:#BFEBD8}
.m.admin .who{color:var(--ok)}
.attbox{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;margin-top:8px}
.attbox a{display:block;border-radius:var(--r-sm);overflow:hidden;border:1px solid var(--line);background:#EEF2FA;
  position:relative;padding-top:100%}
.attbox a img,.attbox a video{position:absolute;inset:0;width:100%;height:100%;object-fit:cover}
.attbox a .k{position:absolute;left:5px;bottom:5px;background:rgba(16,24,40,.7);color:#fff;font-size:10px;padding:2px 6px;border-radius:6px}
.attbox audio{width:100%;margin-top:8px}
.tl .sysline{text-align:center;font-size:11.5px;color:var(--ink-3);margin:14px 0 10px;position:relative}
.meta{display:flex;gap:8px;flex-wrap:wrap;font-size:11.5px;color:var(--ink-3);margin-top:8px}

/* ---------- 查询码 ---------- */
.codebox{text-align:center;padding:22px 16px}
.codebox .big{font-size:36px;font-weight:800;letter-spacing:.16em;color:var(--brand-d);margin:10px 0 6px;
  font-variant-numeric:tabular-nums}
.codebox .hint{font-size:13px;color:var(--ink-2);line-height:1.7}
.okmark{width:56px;height:56px;border-radius:50%;background:var(--ok-l);margin:0 auto;display:flex;align-items:center;justify-content:center}
.okmark svg{width:28px;height:28px;stroke:var(--ok);fill:none;stroke-width:2.4;stroke-linecap:round;stroke-linejoin:round}

/* ---------- 提示 ---------- */
.toast{position:fixed;left:50%;bottom:32px;transform:translateX(-50%) translateY(12px);background:rgba(16,24,40,.92);
  color:#fff;padding:11px 18px;border-radius:12px;font-size:14px;z-index:99;opacity:0;transition:.22s;pointer-events:none;
  max-width:88vw;text-align:center}
.toast.on{opacity:1;transform:translateX(-50%)}
.tip{display:flex;gap:9px;background:#FFF9EC;border:1px solid #FBE3B4;border-radius:var(--r-md);padding:11px 12px;
  font-size:12.5px;color:#8A5A00;line-height:1.6;margin-bottom:12px}
.tip svg{width:16px;height:16px;flex:none;margin-top:2px;stroke:#C77700;fill:none;stroke-width:1.8}
.spin{display:inline-block;width:15px;height:15px;border:2px solid rgba(255,255,255,.4);border-top-color:#fff;
  border-radius:50%;animation:sp .7s linear infinite;vertical-align:-2px;margin-right:7px}
@keyframes sp{to{transform:rotate(360deg)}}

/* ---------- 后台 ---------- */
.admin .wrap{max-width:1120px}
.admin .topbar{display:flex;align-items:center;gap:12px;padding:20px 0 14px;flex-wrap:wrap}
.admin .topbar h1{font-size:20px}
.stat{display:grid;grid-template-columns:repeat(4,1fr);gap:10px;margin-bottom:14px}
.stat .s{background:#fff;border:1px solid var(--line);border-radius:var(--r-md);padding:13px;box-shadow:var(--sh);cursor:pointer;transition:.16s}
.stat .s.on{border-color:var(--brand);box-shadow:0 0 0 3px rgba(43,92,230,.13)}
.stat .s .n{font-size:24px;font-weight:800;line-height:1.15}
.stat .s .t{font-size:12px;color:var(--ink-3);font-weight:600;margin-top:2px}
.filters{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:12px;align-items:center}
.filters select,.filters input{width:auto;min-width:150px;padding:9px 11px;font-size:14px;background:#fff}
.list{display:grid;grid-template-columns:repeat(auto-fill,minmax(330px,1fr));gap:12px}
.ic{background:#fff;border:1px solid var(--line);border-radius:var(--r-md);padding:14px;box-shadow:var(--sh);cursor:pointer;transition:.16s}
.ic:hover{border-color:#BFD0F0;transform:translateY(-1px)}
.ic .h{display:flex;gap:8px;align-items:center;margin-bottom:7px}
.ic .h .sp{font-size:11.5px;background:#F1F4FB;color:var(--ink-2);padding:2px 8px;border-radius:999px;font-weight:600}
.ic .h .tm{margin-left:auto;font-size:11.5px;color:var(--ink-3)}
.ic h3{font-size:14.5px}
.ic .c{font-size:13px;color:var(--ink-2);margin-top:4px;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}
.ic .f{display:flex;gap:9px;align-items:center;margin-top:9px;font-size:11.5px;color:var(--ink-3);flex-wrap:wrap}
.login{max-width:380px;margin:60px auto}
.spacecard{background:#fff;border:1px solid var(--line);border-radius:var(--r-md);padding:14px;box-shadow:var(--sh);margin-bottom:10px}
.spacecard .lnk{display:flex;gap:8px;align-items:center;margin-top:8px;flex-wrap:wrap}
.spacecard .lnk code{background:#F1F4FB;border:1px solid var(--line);border-radius:8px;padding:8px 10px;font-size:12.5px;
  flex:1;min-width:200px;overflow:auto;white-space:nowrap;font-family:ui-monospace,Menlo,Consolas,monospace}
@media(max-width:520px){
  .stat{grid-template-columns:repeat(2,1fr)}
  .row2{grid-template-columns:1fr}
  .hd h1{font-size:22px}
}